How can we help you?
What are your sizes?
Please see the Sizing page for detailed information.
What is your despatch policy?
** COVID 19 Update 12th Sep **
Despatch is currently taking approximately 7 working days from order. Delivery is then by Royal Mail, so may be affected by the current situation.
In normal times, the despatch times are: If the garment to be printed is in stock, the usual despatch times are:
- Order by 2pm = despatched same day
- Order after 2pm = despatched tomorrow (If a Friday then dispatch will be Monday)
If the garment is not in stock, the usual despatch times are:
- Order by 3.45pm = despatched tomorrow
- Order after 3.45pm = despatched day after tomorrow
All garments are printed especially for you, and delivered by Royal Mail 2nd Class.
Mugs are printed and despatched same day or next day, using Royal Mail 1st Class.
Why does my print look small?
The preview images are designed to show a garment 'as worn', as if looking in a mirror. This means the sides aren't shown fully, so:
a) The print on the real garment, when the garment is laid flat, may appear smaller in comparison to the preview.
b) The actual print will be centred, even if the generated preview doesn't suggest that.
What is your Returns policy?
We make all the shirts especially for you. So please check the sizing page carefully to ensure the correct sized garment.
If we have sent you the wrong size garment, we will absolutely remake it for you in the right size when you return it.
If we have accidentally sent you the wrong colour, you can absolutely return it and we will remake it for you.
The colours on screen all have names which appear when you select them, and the colour is also written next to your shirt in your basket. Please do check these carefully, as colours can appear differently on different monitors.
What is the quality of your garments?
Please see the Gallery page HERE to see how the garments look in 'real life'.
The garment prints are soft to touch, 100% organic, and 100% safe for children and infants.
The prints are ink-based and form part of the garment rather than being printed on top, so the print feels soft and stretches with with shirt.
Washed normally the print will last as long as the garment. You can even tumble-dry. Wash your shirts at 40 degrees or less. Iron on reverse (cool).
All garments are printed using 100% biodegradable, water-based organic inks meeting the strictest industry standards. They are:
Completely vegan-friendly and contain no animal by-products
Safe for infants and babies
The garments meet the strictest industry standards with NeoPigment inks. As defined by Oeko-Tex 100 safety applications for infant wear, Residues Standard List (RSL) and the American Association of Textile Chemists and Colorists, they truly meet world-wide accepted standards.